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Every story published since 2008, indexed by keyword, year and section.
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- insights
WhatsApp Is Quietly Becoming the World's Biggest Sales Channel
In markets from Lagos to São Paulo, the messaging app has moved past customer service and become where the transaction actually happens — largely outside the reach of conventional commerce analytics.
Kwame Mensah · 1 August 2026
- insights
AI Sales Automation: The Pipeline Metrics That Actually Move
AI sales automation is transforming traditional sales pipelines by providing unprecedented insights and efficiency, enabling businesses to optimize performance and drive growth.
Sophie Tremblay · 21 July 2026